FAQ
Does inspection include a warranty?
Inspection and warranty are separate. The report records condition at inspection within its stated scope. Warranty provider, duration, coverage and service area are listed on the product page.
Can every device have its backend account transferred?
Transfer, reactivation or modification depends on the device and original provider. Known conditions are listed on the product page. Unconfirmed services can be reviewed but are not guaranteed.
How does operating payment differ from paying for the device?
Purchase payment pays for the equipment. Operating payments collect money from your customers after handover. The new merchant, account and permissions require provider approval and are handled separately.
Can I apply for instalments directly?
For devices with available plans, review eligibility and application steps. Financing is subject to provider approval. Delivery is arranged only after approval and payment confirmation under the agreed terms.
Are delivery and installation included in the price?
Equipment, shipping, handling, installation and other services are itemized in the listing and quote. Request a complete quote if costs or site access remain unconfirmed.
What if I find a problem after delivery?
Keep your order, delivery and condition evidence. Submit a case from your order or contact support. The case is handled under the device's warranty, delivery agreement and applicable transaction terms.
Can international buyers purchase?
International buyers can browse core information in English and request a quote. Direct payment availability, delivery, power requirements and support depend on supported markets and the specific quote.
Does submitting a listing request mean it goes live?
A submission still requires selling-rights checks, inspection, condition review and fee confirmation. Only devices with a valid third-party inspection and listing approval can be offered for sale.
